Micros Tablet 720 MSR issues

SvenRizzo · Jan 18, 2023

Hello,

I'm having an issue with the MSR on my tablet 720 (Micros 3700 5.7). Ops won't recognize card swipes of any kind. No errors are thrown on the screen. It's as if it's just disabled. I know the reader works as you can collect data from cards using the MST OPOS Test Program. Does anyone know of a setting somewhere to make sure Ops is enabling the MSR or known issues with drivers or settings? It's running Windows 10 Micros Tablet version.

POSKitchen · Jan 23, 2023

https://docs.oracle.com/cd/E66669_0...-ConfiguringTheMagneticStripeReaderO-CF1CDA03

In EMC, select Property, Setup, Hardware/Interfaces, Workstations, and then Devices.
In the Peripheral Device Configuration section, click Add.
For Select Peripheral Device Type, select OPOS Mag Stripe Reader.
For Configuration, enter IDTECH_SECUREMAG_USBHID
Click OK, and then Save.

For RES Add the OPOS MSR Reader with the same Name IDTECH_SECREMAG_USBHID under Workstation Peripherals.

SvenRizzo · Jan 23, 2023

Thank you POSKitchen. I could only find the manual for Simphony and didn't even occur to me that I had to add the peripheral.

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Micros Tablet 720 MSR issues

SvenRizzo

IS-IT--Management

POSKitchen

Technical User

SvenRizzo

IS-IT--Management

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