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Inbound caller id on analog extensions

Inbound caller id on analog extensions

Inbound caller id on analog extensions

(OP)
I am having an issue with incoming caller id on analog extensions. It only shows the name but not the number. I tested this with digital extensions and the name and number shows up fine. My vendor says it should show up on both and they were unable to help. Has any one seen this and is there a solution? Thanks in advance.

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