Offhook ringer volume is too low - SV9500 and DT700
Offhook ringer volume is too low - SV9500 and DT700
(OP)
I started getting user complaints that the off-hok ringer volume is too low. I tested and it's true. When the ringer volume is normal, the off-hook ring is too low. I have to turn up the ring volume of the main line super high, to get some audible volume of the off-hook ringer. It is that the volume gap between the main line ringer and the off-hook ring is too much.
I've managed this system for over a decade and never anyone complained about it. I don't know if this was always like this, or something changed with various system updates (this system started out as an SV8500). I still have an old Dterm Series E phone on my desk on a 2400ICS and the volume gap is much less, and when the main ringer is set to a comfortable level, the off-hook ringer is still audible.
I don't find a way to adjust off-hook ring level independent of the ring-level of the main line. And the whole time, I have had the idea that you can't just adjust the off-hook ring level without changing the main line ring level. Is that correct?
As it is, off-hook ring is currently useless on this system.
Anyone ran into this? Anyone knows of a way to adjust the off-hook ringer volume wihout having to crank up the ring volume of the main line too high?
I've managed this system for over a decade and never anyone complained about it. I don't know if this was always like this, or something changed with various system updates (this system started out as an SV8500). I still have an old Dterm Series E phone on my desk on a 2400ICS and the volume gap is much less, and when the main ringer is set to a comfortable level, the off-hook ringer is still audible.
I don't find a way to adjust off-hook ring level independent of the ring-level of the main line. And the whole time, I have had the idea that you can't just adjust the off-hook ring level without changing the main line ring level. Is that correct?
As it is, off-hook ring is currently useless on this system.
Anyone ran into this? Anyone knows of a way to adjust the off-hook ringer volume wihout having to crank up the ring volume of the main line too high?
RE: Offhook ringer volume is too low - SV9500 and DT700
RE: Offhook ringer volume is too low - SV9500 and DT700
RE: Offhook ringer volume is too low - SV9500 and DT700
RE: Offhook ringer volume is too low - SV9500 and DT700
RE: Offhook ringer volume is too low - SV9500 and DT700
RE: Offhook ringer volume is too low - SV9500 and DT700
Then I recorded and sent them a video with an old Dterm Series E and a new DT900 side by side, showing a usable Off-hook-ring volumne level on the old phone, and an unusably low level (can't hear at all) on the new phone (other volume settings being equal). Let's see what can they do with this.
RE: Offhook ringer volume is too low - SV9500 and DT700
Disappointing as in real life you can't hear the off-hook ringer unless the main ringer is cranked up way too high to be comfortable.