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NEC SV8100 message in stead of busy tone
- Thread starter kolibrie
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OzzieGeorge
Programmer
My first question would be, are the telco supplying more channels than you have programmed on the system?
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- #4
OzzieGeorge
Programmer
With the 8100 it would first depend on the card in the system but I was thinking more of the possibility that Vodaphone's exchange thinks there are more circuits than the system does but you could just check the number of trunks shown in MB 14-01. With 4 trunks you should only have 2 NTUs (the small grey boxes) if there is a third, that could be the issue. Also how are the trunks delivered? I'm assuming you are in OZ due to the Vodaphone provider. Have you gone over to the NBN yet if so?
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- #6
OzzieGeorge
Programmer
With just the one 2BRIA you should only have 4 trunks. I suspect though it is due to the OneAccess NTU Do you have access to the unit or the portal in order to check how many trunks are set up on it? I personally haven't worked on the Vodaphone version of this solution, I mostly work on Telstra's version.
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- #8
OzzieGeorge
Programmer
Got me there, with the Telstra OneAccess NTUs you get access to the NTU via a webpage that you can have access to and access to a web portal that you can get into to configure all kinds of things yourself (like business continuity for example) You would need to talk to Vodaphone about how it is configured if you don't have the same level of access.
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