×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

CS1000 AWU time stamp delay 1~3 minutes

CS1000 AWU time stamp delay 1~3 minutes

CS1000 AWU time stamp delay 1~3 minutes

(OP)
Dear expert,

We have a problem for the AWU time stamp.

e.g.

After we setup a wake up call at 10:00, the wake call worked fine (customer picked up the phone at the first ring).
But when we checked the time stamp, it showed 10:03 (normally the time stamp should match with the wake up time.

It was strange only one room (ext. no) had this problem??

Any suggestions to check it or ways to fix it?

Thanks in advance!

RE: CS1000 AWU time stamp delay 1~3 minutes

(OP)
Addtional information:

10:23:32
10:23:32 WAKE UP 71846 10:20 CALL ANS AT 10:20
10:23:32 sWakeUpTime:1020:
10:23:32 sWakeUpTime trim:1020:
10:23:32 sWakeUpTime cLng:1020:
10:23:32 sWakeUpTime New:1020:
10:23:32 length of sWakeupTime: 4
10:23:32 WakeupTime from PABX: 1020 - 1846 - 71846 - 3
10:23:32 insert Wakeup 1 : Select id,guestname,groupid,wakeuptime from pbx_wakeup_set where ext='71846' ORDER BY wakeuptime Limit 1
10:23:32 WakeupTime from wakeup_set: 07/01/2022 10:20:00 AM - 1846 - 71846 - 3 - Mr. Lee -

RE: CS1000 AWU time stamp delay 1~3 minutes

To me it looks like the time is not synced between the PBX and the PMS system.

RE: CS1000 AWU time stamp delay 1~3 minutes

(OP)
Dear StanleySteamer,

IS there any method to syn. between the PBX and the PMS system?

Thanks in advance!

RE: CS1000 AWU time stamp delay 1~3 minutes

No way to sync time directly between PBX and PMS but, depending on your software and hardware, you may be able to reference both systems to an NTP server.
Suggest you start by looking here:
https://pbxbook.com/meridian/admin/time_ntp.html

If the CS1000 is older then you may have to manually adjust the time periodically. They aren't known for clock accuracy. I used to run a script to update the time every week.
This link may help:
https://pbxbook.com/meridian/admin/time_date.html

Thanks to Mike!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close