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Norstar MICS date changing when the incoming CO line rings

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wirednet

wirednet

Technical User
Apr 7, 2005
108
US
My customer has a Nortel MICS the changes date when the 1st CO line rings. It alters the date completely, no idea why. I changed out everything except the call pilot vm, replacing MICS ksu, caller ID card, 7.1 software. It still changes the time on incoming calls. I plan on checking the call pilot next but is there anything that would cause this from the CO line? It is the regional cable company. The only digital feature that I am aware of to interact on the analog line is disconnect supervision. Any insight would be appreciated.
Thanks
 
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Well, you did not need to do all that.....
It changes the date because you have Auto Time & Date enabled in system programming/feature settings.
The carrier sends the time with the CLID, I guess the carrier is having issues with the time.

Turn the setting to Manual and train them on Feature **TIME for when needed such as a power outage.


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Checked with the carrier but no solution. This is the first time I had run into this. You were correct curly cord. Changed in System Programming/ Feature Settings.
Thanks
 
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