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Norstar MICS date changing when the incoming CO line rings

Norstar MICS date changing when the incoming CO line rings

Norstar MICS date changing when the incoming CO line rings

(OP)
My customer has a Nortel MICS the changes date when the 1st CO line rings. It alters the date completely, no idea why. I changed out everything except the call pilot vm, replacing MICS ksu, caller ID card, 7.1 software. It still changes the time on incoming calls. I plan on checking the call pilot next but is there anything that would cause this from the CO line? It is the regional cable company. The only digital feature that I am aware of to interact on the analog line is disconnect supervision. Any insight would be appreciated.
Thanks

RE: Norstar MICS date changing when the incoming CO line rings

Well, you did not need to do all that.....
It changes the date because you have Auto Time & Date enabled in system programming/feature settings.
The carrier sends the time with the CLID, I guess the carrier is having issues with the time.

Turn the setting to Manual and train them on Feature **TIME for when needed such as a power outage.



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www.curlycord.com
Toronto, Canada

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RE: Norstar MICS date changing when the incoming CO line rings

Did you fix it? what is the update please.



=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: Norstar MICS date changing when the incoming CO line rings

(OP)
Checked with the carrier but no solution. This is the first time I had run into this. You were correct curly cord. Changed in System Programming/ Feature Settings.
Thanks

RE: Norstar MICS date changing when the incoming CO line rings

Thanks for updating.



=----(((((((((()----=
www.curlycord.com
Toronto, Canada

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