×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Transfer Directly to HG VM with a Button

Transfer Directly to HG VM with a Button

Transfer Directly to HG VM with a Button

(OP)
Hello all,

My client is looking for a button that they can press to transfer a caller to a specific Hunt Group Voicemail.

This group does not ring, however has members, unchecked (For VM Access). The group is for Voicemails Only.

Best way to accomplish this? So far a "Dial" Action to the group kind of works, however if the person transferring the call does not hang up quick enough, the VM Greeting starts playing before the caller can hear the beginning.

Thank you.

ACSS

RE: Transfer Directly to HG VM with a Button

Press the big button on the phone with an envelope icon on it.
Then enter the user or group number

Done

This automatically transfer the call to the mailbox.

RE: Transfer Directly to HG VM with a Button

(OP)
@snowman50 End user too lazy to remember/dial the HG Extensions

ACSS

RE: Transfer Directly to HG VM with a Button

Create a short code for Voicemail collect and use #(hunt group number) as the action data. Add a dial but that uses that short code. The # in front of the number will send it directly to VM.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: Transfer Directly to HG VM with a Button

(OP)
@budbyrd: That works good enough. Appreciate it!

ACSS

RE: Transfer Directly to HG VM with a Button

Same idea

Program a Dial button with the Hunt group number eg 200

Press the big button on the phone with an envelope icon on it.
Press the programmed button with the Huntgroup number

Done

This automatically transfer the call to the mailbox.

This way you use up only 1 additional button

This method works well for a receptionist who has a lot of user buttons programmed on the phone
They can transfer directly to the user / group mailbox.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close