quick question about power issue logging
quick question about power issue logging
(OP)
Hi All.
I have a system that seems to be doing cold starts ... i am going to say randomly. When I check the audit trail, I see cold starts.
Is there somewhere in monitor that I can turn this logging on to see when / why it is happening? I know that the logs will end while it reboots, but hope to see if there is something "triggering" this.
The customer has been advised to check and see if it is plugged into a ups or directly into an a.c. plug, but figured I'd ask.
Regards
I have a system that seems to be doing cold starts ... i am going to say randomly. When I check the audit trail, I see cold starts.
Is there somewhere in monitor that I can turn this logging on to see when / why it is happening? I know that the logs will end while it reboots, but hope to see if there is something "triggering" this.
The customer has been advised to check and see if it is plugged into a ups or directly into an a.c. plug, but figured I'd ask.
Regards
RE: quick question about power issue logging
The truth is just an excuse for lack of imagination.
RE: quick question about power issue logging
Thought so. Thanks for confirming. You have no idea how hard it is to tell people "My programming changes did nothing", and yet they are still bound and determined to say it isn't hardware, it's software.
You have a nice little star from yours truly.
Sigh.
RE: quick question about power issue logging
I think we have all been there being blamed for the programming when it is simply not the case. All you can do is present them with the provided evidence and suggest a solution. If they decide to ignore your advice that is on them.
The truth is just an excuse for lack of imagination.
RE: quick question about power issue logging
An update / fix:
It turns out that (or appears) that whatever the networking people who had set up the vpn did something within the vpn that was actually causing the reboots. I know this is hard to believe, and frankly I can't explain it, but after they corrected the vpn programming "error" the cold start and reboots have stopped.
The customer network techs mentioned having to turn of their Direct Media Path, but not being a network guy I can neither confirm or deny that was the real issue.
Again, I have no idea why this happened.
I hope this will help someone else who runs into it. (Made me crazy!) (grin)
Regards
RE: quick question about power issue logging
Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
RE: quick question about power issue logging
The truth is just an excuse for lack of imagination.
RE: quick question about power issue logging
Sorry for the delay getting back.
It is 11.0.4.5 version. However I checked with Avaya while working on the trouble, but they didn't think that this version had anything to do with the issue.
Regards