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Avaya Spaces Calling

Avaya Spaces Calling

Avaya Spaces Calling

(OP)
Hello

did anyone get spaces calling working?

RE: Avaya Spaces Calling

Yes, I have it working. Very simple.

Log into Avaya Spaces as Admin.
Click on your Company
Click on Domain
Apps, Add App.
Scroll down and select Avaya Spaces Calling
Enter the following JSON Code.

{
"IP_Office_Server_Profile":[
{
"Name":"Lab",
"Address":"your_IPO_SIP_DOMAIN",
"AccountToken":false,
"AttendedTransfer":true,
" MergeCall":true,
" IpoSearch":true
}
]
}


Then save.
Download the Avaya Spaces Calling Extension and login with your Avaya Spaces Credentials.
BOOM! You have a web phone.


Travis

RE: Avaya Spaces Calling

(OP)
Travis

i have all that done but not working. did you get this working on IPO with sbce?

RE: Avaya Spaces Calling

AgilityMM - I do not have an SBCE in my solutions.
However, if you can register Workplace through your SBCE, then this should be no different, unless you have your SBCE restricting devices by type. If that is the case, check the SBCE logs and see what the "identifier" is for Avaya Calling for Spaces, and include that in your white/accept list.

Did your JSON validate without errors?

When you launched the plugin, did it ask for you to login?
If yes, then were you asked to enter your extension and password?

At what point did the failure occur?

Travis

RE: Avaya Spaces Calling

AgilityMM - Also you need to have a business or power spaces account for the user that wants to use the plugin.
Does not work with the free spaces account.

RE: Avaya Spaces Calling

(OP)
JSON is validated green. let me show you.

RE: Avaya Spaces Calling

Do you have the WebRTC gateway configured in IP Office?

RE: Avaya Spaces Calling

(OP)
i didnt allow the port 3478 into the sbce yet but that is prob one issue. I did not configure the Stun server in IPO. does that need it?

RE: Avaya Spaces Calling

(OP)
what is your email?

RE: Avaya Spaces Calling

I don't think you need that port open (3478).
You need to have WebRTC enabled not the IP Office.

I was already using Avaya Communicator for Web previously, so my migration to Avaya Calling for Spaces was very simple.

WebRTC configuration is critical.

RE: Avaya Spaces Calling

My Spaces account for direct message is travis@tharper.ca , but I can not receive emails on that address.

Travis

RE: Avaya Spaces Calling

(OP)
i cannot direct message you.

RE: Avaya Spaces Calling

Send me your email.
I wil invite you.

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