Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

3730 DECT Phone Issue - Phones Won't Subscribe, Stuck on "Searching"

3730 DECT Phone Issue - Phones Won't Subscribe, Stuck on "Searching"

3730 DECT Phone Issue - Phones Won't Subscribe, Stuck on "Searching"

IP Office R11., Essential Edition with 1400 series desk phones and 3730 DECT phones. Twelve 3730 phones were removed from a recent install (the customer cut down on the number of phones they wanted at the last second) so they were sent back to be used with another install. All phones have been added to the phone system config and the Master base station like normal, but none of them will connect, staying stuck in the "Searching" mode. In addition, the ADMIN menu of the 3730 phone doesn't show the Factory Reset option, instead just listing the software, hardware, and IPEI information.

Any ideas? If more information is needed, please advise and that info will be provided. Thanks in advance for your help!

RE: 3730 DECT Phone Issue - Phones Won't Subscribe, Stuck on "Searching"

I think because the phones are still registered in the previous system, you have to unsubscribe the phone before proceed with the new one.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close