I am using 11.1 and the boss wants our embedded voicemail to work like our old nortel where you could press only "0" which voicemail is playing and it would call the receptionist. I have our configured for Office IP Mode and I have even tried to press shortcodes and none seem to react when the recording is playing. How can I emulate this how mine is configured. It has to be "0" and not "*0" I appreciate the help
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