Jun 7, 2021 #1 Shivrohi Technical User Joined May 22, 2020 Messages 103 Location CA Hi Everyone Could someone please tell me how to identify which DID is pointing to which skillset in Avaya Aura Contact Centre ? Regards Rohit Khajuria
Hi Everyone Could someone please tell me how to identify which DID is pointing to which skillset in Avaya Aura Contact Centre ? Regards Rohit Khajuria
Jun 7, 2021 1 #2 ramsay Technical User Joined Nov 28, 2008 Messages 33 Location AU You would see this in the master script on the AACC Ramsay Upvote 0 Downvote
Jun 8, 2021 Thread starter #3 Shivrohi Technical User Joined May 22, 2020 Messages 103 Location CA Thanks Ramsay Upvote 0 Downvote
Jun 9, 2021 #4 ramsay Technical User Joined Nov 28, 2008 Messages 33 Location AU No problems Ramsay Upvote 0 Downvote