At some point during lockdown, someone here changed some phone settings to get it ringing in the warehouse. I was thinking it just has Follow Me turned on since the Shipping display says which line and shows it ringing to my reception phone, e.g. "Showmen->Recep" is displaying on the Shipping extension. So, in theory, I just need the short code *13*(my ext)#..right? Except I am unsure of how to enter short codes. Nothing happens if I just push those buttons. I can't find anywhere that explains how to enter a short code since it's not the same as Feature codes, and an internet search did not yield any results. If you see this and think, "No, Silly! That's called ___ and you change it this way.." I will greatly appreciate any info you have and have no issue with admitting I was wrong, but I'd still like to know how to enter short codes if you have that tip. Maybe I need to change the pick up group? Shipping keeps accidentally picking up incoming calls and putting them on hold without even realizing it.
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