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Busy-indicator by Name on Avaya J169 H.323 CMR8.1

Busy-indicator by Name on Avaya J169 H.323 CMR8.1

Busy-indicator by Name on Avaya J169 H.323 CMR8.1

(OP)
Hello everyone,

Customer needs to have their busy indicator buttons to show names instead of extensions number! Is there a setting on the cm to do this?

RE: Busy-indicator by Name on Avaya J169 H.323 CMR8.1

That's always been a program at the phone per button thing for Avaya.

RE: Busy-indicator by Name on Avaya J169 H.323 CMR8.1

(OP)
Thank you, So there is no way to do it for once and for all?

RE: Busy-indicator by Name on Avaya J169 H.323 CMR8.1

Not in CM, no.

Roger the Phone Guy - http://rogerthephoneguy.com/ - had some scripts that would do something like that. Basically, he automated editing the phone's backup file to relabel the phone's button module labels. It was a pretty slick process. Here's the video: https://www.youtube.com/watch?v=KzOyvB74Oeo

Amazing guy!

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