Avaya Pushing ACO
Avaya Pushing ACO
3
dsm600rr (IS/IT--Management)
(OP)
Was browsing around the Avaya Website and everything is ACO this, ACO that. I don't even see the IPO500v2 on the website.
We have deployed a few ACO Solutions and I have not been all that impressed really.
Pretty annoying. I am still all about the IPO On-Prem Solution - just ranting.
We have deployed a few ACO Solutions and I have not been all that impressed really.
Pretty annoying. I am still all about the IPO On-Prem Solution - just ranting.
ACSS
RE: Avaya Pushing ACO
RE: Avaya Pushing ACO
ACO is the answer to Avaya being able to provide a cloud UC solution for all business sizes. What I like about ACO is that it is one application that integrates with so many other business critical applications via a plugin. App fatigue is a real issue with users needed an app for this and an app for that and app for the other...
For all that you get out of the box, it's a decent value for sure. To spin up the same capabilities in IP Office would cost a small fortune in licensing. There is a market for ACO with customers that want something that just works, and want it cared for by Avaya directly.
What I don't like about it is not having lower level access to the solution..because I like to tinker. but I guess that's the way with cloud in general.
RE: Avaya Pushing ACO
The truth is just an excuse for lack of imagination.
RE: Avaya Pushing ACO
This works for customer that want Avaya IP Office on premise and with ACO.
RE: Avaya Pushing ACO
RE: Avaya Pushing ACO
RE: Avaya Pushing ACO
No problem with the relationship and partnering with Ringcentral, but Avaya from day one has been a channel only.
Why change this for ACO.
Avaya knows that most of the partners have their own billing platform and other products/service to sell to the customer.
For us, it doesn't make sense that our customer has one bill from us for IT/Internet/Mobile but then the customer has to sign a separate different contract from Avaya and this is invoiced separately, and we have no control over prices.
After over 15 years of working only with Avaya, we are now looking at other vendors.
Any suggestions on other vendors would be appreciated!
RE: Avaya Pushing ACO