×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

BM12 won't come online
2

BM12 won't come online

BM12 won't come online

(OP)
I started using 9508 handsets and I installed one with a bm-12 module following the directions for the poe injector module and the wiring but the handset only comes online. I have always been able to get the 54xx series handsets working okay with the EU24 modules with no problems.

I've tried different power supply injectors from Avaya and neither one of them work. I tried several different handsets and several different bm-12s different wiring and different modules I must be overlooking something. Has anyone got a suggestion? Thank you

RE: BM12 won't come online

You have the cable plugged into the MOD port on the phone, and the phone port on the BM12? Most people put it MOD port to MOD port which is not correct.

The truth is just an excuse for lack of imagination.

RE: BM12 won't come online

(OP)
Well let me double double check I have accidentally plugged cables into the wrong place in the past I'm almost sure that I did but let me take a look when I get back to the office and verify

RE: BM12 won't come online

(OP)
well of all things that turned out to be the handset itself. I swapped the 9508 with another 9508 and everything came online just fine. I guess the port in the back of the 9508 must be bad . Guess that was a good lesson to remember to check in the future. Thanks for your help!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close