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Magix down

Magix down

Magix down

(OP)
I have a Magix with a red light on the processor. All phones are dark with message waiting lamp flashing. Customer rebooted and so did I. No display on the processor card besides the red light. I swapped power supplies with no resolution. Not sure what else to do. Cannot connect with winspm.

RE: Magix down

Basic troubleshooting - unseat all modules except processor, does it come up, can you connect?
If so, start adding one module at a time until it fails

RE: Magix down

(OP)
Yeah, good idea. I will have to try that. Thank you!

RE: Magix down

(OP)
Pulled all cards, no winspm connection, red light on processor card. No readout on the 2 digit processor display. I am not a magix expert.

RE: Magix down

The red light doesn't really mean much. It just says you had some sort of error. But the Magix is a dead horse. It is probably a good time to look at replacing it.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: Magix down

(OP)
I suspect a power issue yes. No UPS. Is it possible to get a processor and data dump from the PCMCIA card?

RE: Magix down

Yes, but has to be on the same release. Customer has been OOS since the 1st?

RE: Magix down

(OP)
I left him with a loaner magix that I have.

Is there a way to figure out the release from the PCMCIA card. I believe it is a CKE5.

RE: Magix down

If the programming is known to not be overly complex, might it be best to replace the failed processor with an R4 (the final release) and program from scratch ponder

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RE: Magix down

a defective power module will produce the same symptoms.

the current release number is part of the autobackup file name on the pcmcia card.

release four has a couple of nice features added if you go that route.

42

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