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ip500 v2 lost key

ip500 v2 lost key

ip500 v2 lost key

Hi All,

I recently purchased a IP500 v2 phone system on one of the online auction. I reset the system to factory default, then I realized what I just did.
I should have save licenses keys. Now, all the keys are gone.
Could someone on this board have access to avaya, able to tell me what sort licenses I have in there.

The dongle serial number is 111315253433

I would much appreciate it ...


RE: ip500 v2 lost key

I'am afraid not.

Since these are reserved to the business partner that originally sold the licenses.

RE: ip500 v2 lost key

Well, I can tell you off hand that that serial number was registered to a B5800 gateway for a major airlines, and that all licenses were re-hosted to another system back in March.
If you paid for those licenses, you are out of luck.

I used to be an ACE. Now I'm just an Arse.

RE: ip500 v2 lost key

I would try any file recovery software and try to recover the config file from SD card. Not sure if it would work but worth a try.

RE: ip500 v2 lost key

I don't want to try this but is the SD card wiped when a system is defaulted?

RE: ip500 v2 lost key

it will erase the configuration. pPut the sd card on your pc and look for Backup folder, you may find it there.

RE: ip500 v2 lost key

There is no licensing associated with this unit. Do you intend to use it as a Branch Gateway on Aura, or as a standalone IPO?
Since it was licensed as a Branch device, all of the licensing could have come from the core for its previous licensing. Knowing it was a branch i am not surprised that there are no entitlements assigned to it

RE: ip500 v2 lost key

How much did you paid for the IPO?

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