×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Including tags in voicemail email alerts

Including tags in voicemail email alerts

Including tags in voicemail email alerts

(OP)
We have both IP Office and Voicemail Pro, and we were wondering whether it would be possible to customize the email alerts we get sent with the voicemails as attachments. I was hoping to be able to include the tags assigned to the incoming call in the emails, rather than having to track it back down in Chronicall to find the tag for that specific call. Thank you!

RE: Including tags in voicemail email alerts

I think zkenn1 means to customize the voicemail to email message with some information

if that is the case then you already have the incoming caller ID and the target of the vm in the subject line.
If you want more than you would have to create something custom for each user with leave points and recording a message rather than simply leaving a vm and sending it out. Lots of work but probably doable for some people here. I doubt that anyone would however want to spend 6 -8 hours of programming and testing for free but maybe someone has something already.

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

RE: Including tags in voicemail email alerts

(OP)
Thank you! I'll have to look into it. It seems odd that we can Cradle to Grave on Xima Chronicall and easily find the tag associated with individual calls, but it takes so much work to include it in the voicemail emails.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close