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Nortel MICS having issues with not hearing incoming calls periodically

Nortel MICS having issues with not hearing incoming calls periodically

Nortel MICS having issues with not hearing incoming calls periodically

(OP)
I have a MICS 6.0 software w/2 CLID CARDS.
My customer is having issues with only incoming calls. The callers hear me but I do not hear the caller. I think carrier issue..is there something I can try on my in to verify?

RE: Nortel MICS having issues with not hearing incoming calls periodically

-Every call? if not then client to note what line appears to have issues...in your case this should be done since it is periodically.
-Every line? if just one or some then try and swap a good line with a bad (jumper or cord) or swap line cards to see if port or carrier/gateway issue
-What type of line? I suspect SIP using analog gateway (or cable box) in which case I might blame the network/router/gateway or carrier..."voip issue"

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www.curlycord.com
Toronto, Canada

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RE: Nortel MICS having issues with not hearing incoming calls periodically

Check the lines with a butt set.

Marv ccna

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