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immediately call forward when in night service

immediately call forward when in night service

immediately call forward when in night service

(OP)
Hi All.

Quick question.

On an NS700, running 8.0.0.3 software

I have a customer who wants to have calls forwarded out when the automatic night service is active. From what they told me, they want this to happen without the customer having to press a digit from the night custom service?

Is this possible?

I can do the call forwarding no problem within the custom service.

UPDATE: figured it out. For any who come after me, you can automatically get a call to go out by going to

UM -> Service Settings -> Custom Service -> Select your custom service (in my case night) -> set Wait for first digit to 0 seconds -> Set No DTMF operation to Transfer to Out -> put in your speed dial number.

Tested and worked 2 out of 2 times.

Hopefully this will help someone else.

Regards

RE: immediately call forward when in night service

I usually just point the line to a phantom PS in night mode and set the forward on that PS (PS must have a class of service that allows Forward to CO).

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