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SCN out of Service on Rls 11.1

SCN out of Service on Rls 11.1

SCN out of Service on Rls 11.1

(OP)
Hi,

I have 2 IPO Rls 11.1, one of them is upgraded from Rls 8.1 to Rls 11, each has Voice Networking license 4 channels and combo card
after connected it using SCN, each IPO has information of users and group for each other, but on system status, the IP Office lines are out of service on both IPO, can calling extenstions between two sites and see the name of the person we have calling on screen but the phones not rings, 3 rings, and open VM. it's the strange case and this is the first time I see this.
Here are monitor details when calling extn. 8005 from 7102.


********** Warning: Missed 1 packet(s) Total late 0 packet(s) **********
16:08:13 2218898mS CMCallPkt: v=0
CMInformation
Line: type=IPLine 250 Call: lid=259 id=17 in=1
IE CMIECCMSMessage (5) unknown
16:08:13 2218898mS CcmsRx: v=7102
0000 05 38 00 80 01 .8...
16:08:13 2218899mS CcmsTx: v=7102
0000 08 38 11 20 a3 80 1a 43 .8. ...C
16:08:13 2218900mS CMExtnTx: v=7102, p1=8008
CMFacility
Line: type=IPLine 250 Call: lid=259 id=17 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
16:08:13 2218900mS CMExtnRx: v=7102, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=259 id=1056 in=0
16:08:13 2218900mS CMExtnRxC: v=7102
CMReleaseComp
Line: type=IPLine 250 Call: lid=259 id=1056 in=0
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Zaid Gheidan
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=7102
IE CMIEDeviceDetail (231) c0a8c86400000420 LOCALE=are HW=15 VER=11 class=CMDeviceH323Phone type=88 number=17 channel=0 features=0x10000420 rx_gain=32 tx_gain=32
ep_callid=1056 ipaddr=192.168.200.100 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x20 is_spcall=0 ignores_dtmf=0 avgsid=
16:08:13 2218900mS CMCallEvt: c0a8c86400000420 259.1056.0 19 Zaid Gheidan.0: StateChange: END=A CMCSConnected->CMCSCompleted
16:08:13 2218901mS CMExtnEvt: v=17 State, new=PortRecoverDelay old=Connected,0,0,Zaid Gheidan
16:08:13 2218903mS CMExtnTxC: v=7102
CMFacility
Line: type=NoLine 0 Call: lid=259 id=1056 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
16:08:13 2218903mS CMExtnTx: v=7102, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=259 id=1056 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 30/06/20 16:08
16:08:13 2218904mS CMLOGGING: CALL:2020/06/3016:08,00:00:06,005,7102,O,8005,8005,ZaidGheidan,,,1,,"",0,n/a
16:08:13 2218904mS CMExtnEvt: Zaid Gheidan: CALL LOST (CMCauseNormal)
16:08:13 2218904mS CMExtnEvt: Zaid Gheidan: Extn(7102) Calling Party Number(7102) Type(CMNTypeInternal)
16:08:13 2218904mS CMExtnEvt: Zaid Gheidan: CMExtnHandler::SetCurrent( id: 1056->0 )
16:08:13 2218904mS CcmsTx: v=7102
0000 0e 38 11 20 a9 80 20 0f 80 20 0e 80 2f 0e .8. .. .. ../.
16:08:13 2218905mS CMCallEvt: c0a8c86400000420 259.1056.0 -1 Zaid Gheidan.-1: StateChange: END=X CMCSCompleted->CMCSDelete
16:08:13 2218906mS CMExtnEvt: RAS: CALL LOST (CMCauseNormal)
16:08:13 2218906mS CMCallEvt: c0a8c86400000422 0.1058.0 -1 RAS.0: StateChange: END=X CMCSConnected->CMCSCompleted
16:08:13 2218906mS CMExtnEvt: v=1012 State, new=PortRecoverDelay old=Connected,0,0,RAS
16:08:13 2218906mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1012 in=0
Called[#Zaid Gheidan] Type=Voicemail (102) Reason=107 Calling[7102] Type=Internal Plan=Default
BChan: slot=21 chan=11
Cause=16, Normal call clearing
16:08:13 2218906mS LVMail: Client8: ProcessMsg: CMReleaseComp Call: lid = 0, id = 1012
16:08:13 2218906mS LVMail: Client8: ProcessMsg: CLOSE (CMReleaseComp) end: True pause: False
16:08:13 2218906mS LVMail: Client8: Open: opentype: 2
16:08:13 2218906mS LVMail: Client8: ProcessMsg: CLOSE - listening packet count 566
16:08:13 2218906mS LVMail: Client8: Complete: called
16:08:13 2218907mS LVMail: Client8: AssertSpeechMonitor: Off
16:08:13 2218907mS LVMail: Client8: StopRASPort: called
16:08:13 2218907mS CMMap: a=21.11 b=0.0 T0
16:08:13 2218907mS LVMail: ~Client8: destructor called
16:08:13 2218907mS LVMail: Ticker: UnRegisterLVMClient: 8 List size = 0
16:08:13 2218908mS LVMail: ~MailBox8: destructor called
16:08:13 2218908mS LVMail: Notify: New: 0 Old: 0 Saved: 0
16:08:13 2218908mS LVMail: ~AutoBox8: destructor called
16:08:13 2218909mS LVMail: ~MailBox8: destructor called
16:08:13 2218909mS LVMail: Notify: Zaid Gheidan New: 35 Old: 0 Saved: 0
16:08:13 2218910mS CMExtnEvt: RAS: CMExtnHandler::SetCurrent( id: 1058->0 )
16:08:13 2218910mS CMCallEvt: c0a8c86400000422 0.1058.0 -1 RAS.-1: StateChange: END=X CMCSCompleted->CMCSDelete
16:08:13 2218910mS CMExtnEvt: v=1012 State, new=Idle old=PortRecoverDelay,0,0,RAS
16:08:13 2218910mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1012 in=0
BChan: slot=21 chan=11
Cause=16, Normal call clearing
16:08:13 2218911mS PRN: CMQoSHandler::CheckQoSAlarm(): QoS data not available - handler is not on an extension or a line
16:08:13 2218911mS CMCallEvt: c0a8c86400000422 0.1058.0 -1 BaseEP: DELETE CMEndpoint f17e3a28 TOTAL NOW=1 CALL_LIST=0
16:08:13 2218911mS CMCallEvt: END CALL:19 (f17e2050)
16:08:13 2218912mS PRN: QOS Data: Call ID=19 Device=Phone(Number=7102, BaseExtn=7102) IP Address:192.168.200.108 Peer IP Address:192.168.200.100 Call Duration=6s
16:08:13 2218912mS PRN: QOS Data Continued Jitter: Max=0ms Avg=0ms Round Trip Delay: Max=0ms Avg=0ms Packet Loss: Max=0/1000 Avg=0/1000
16:08:13 2218912mS CMCallEvt: c0a8c86400000420 259.1056.0 -1 BaseEP: DELETE CMEndpoint f17d638c TOTAL NOW=0 CALL_LIST=0
16:08:13 2218913mS CMCallPkt: v=0
CMVoiceMailStatus
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
UUI type=Local [...] [0x00 0x00 0x00 ]
16:08:13 2218913mS CMCallPkt: v=0
CMVoiceMailStatus
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[Zaid Gheidan] Type=Default (100) Reason=CMDRdirect
UUI type=Local [.#.] [0x00 0x23 0x00 ]
16:08:13 2218914mS CMExtnTx: v=7102, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Zaid Gheidan Msgs=35 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000035] Type=Default Plan=Default
Display [Zaid Gheidan Msgs=35]
Timed: 30/06/20 16:08
16:08:13 2218915mS CMMap: a=0.18 b=21.11 CheckSpeechPathMonitor (pcp[23]b1r0) unregister
16:08:13 2218915mS PRN: Confer DSP: channel 0 disabled DTMF detector 0(0)
16:08:13 2218915mS PRN: Confer DSP: channel 0: freed DTMF detector 0, 24 free
16:08:13 2218915mS CMMap: PCG::UnmapBChan pcp[23]b1r0 cp_b f56d93a8 other_cp_b f56e2d94
16:08:13 2218915mS CMMap: a=0.18 b=21.11 M02
16:08:13 2218916mS PRN: rtpRelayFilter close rc: 0 rtpRelayId: 1
16:08:13 2218916mS CMMap: PlatformConnectionAudioSAP::DisconnectRtpFilter rtpRelayId: 1 Close success
16:08:13 2218916mS H323Evt: SESS 13 SetOperational local 192.168.200.100:49152 remote 192.168.200.108:52934 to 0
16:08:13 2218916mS CMMap: PCG::UnmapBChan pcp[115]b0r1 cp_b 0 other_cp_b 0
16:08:13 2218917mS H323Evt: SESS 13: RTP(END): 192.168.200.100/49152 192.168.200.108/52934 CODEC=Alaw64K(4) PKTSZ=160 RFC2833=off AGE=13541 SENT=606 RECV=614 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
16:08:13 2218917mS CMMap: a=0.18 b=0.0 Mapper::FreeCodec freed CMRTVocoder(f5695194) resource busy 1, total 10
16:08:13 2218920mS H323Tx: 17 dst=192.168.200.108:3554
H323 Pcol=08(Q931) Reflen=2 ref=0001(Local)
Message Type = Facility
EMPTY Forward LCP
EMPTY Reverse LCP

16:08:13 2218976mS LVMail: Notify: Zaid Gheidan New: 36 Old: 0 Saved: 0
16:08:13 2218976mS LVMail: Message recorded. Email mode(0) Addr() Locale(are)
16:08:13 2218976mS CMCallPkt: v=0
CMVoiceMailStatus
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[Zaid Gheidan] Type=Default (100) Reason=CMDRdirect
UUI type=Local [.$.] [0x00 0x24 0x00 ]
16:08:13 2218977mS CMExtnTx: v=7102, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Zaid Gheidan Msgs=36 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000036] Type=Default Plan=Default
Display [Zaid Gheidan Msgs=36]
Timed: 30/06/20 16:08
16:08:13 2218977mS HTTP: HandleUserVMS User(7102) isAppdevicetoken 0
16:08:13 2218977mS CMCallPkt: v=0
CMVoiceMailStatus
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[7102] Type=Default (100) Reason=CMDRdirect
Display [MailBoxReply]
Tag type=Binary flags=0x1 [VMM$SECT34657$N$2020/06/30 16:08$7102$7$0$0$7102$%] [0x56 0x4d 0x4d 0x24 0x53 0x45 0x43 0x54 0x33 0x34 0x36 0x35 0x37 0x24 0x4e 0x24 0x32 0x30 0x32 0x30 0x2f 0x30 0x36 0x2f 0x33 0x30 0x20 0x31 0x36 0x3a ]
16:08:13 2218977mS VMAIL Messaging: ProcessVMMData data=<VMM$SECT34657$N$2020/06/30 16:08$7102$7$0$0$7102$%>
16:08:14 2219053mS CcmsTx: v=7102
0000 13 38 11 20 ae e7 1b 46 11 00 37 31 30 32 3a 5a .8. ...F..7102:Z
0010 61 69 64 aid
16:08:14 2219053mS CcmsTx: v=7102
0000 0f 38 11 20 aa e7 20 47 68 65 69 64 61 6e 00 .8. .. Gheidan.
16:08:14 2219054mS CcmsTx: v=7102
0000 13 38 11 20 ae e7 1b 46 12 80 4c 61 73 74 3a 20 .8. ...F..Last:
0010 30 3a 30 0:0
16:08:14 2219054mS CcmsTx: v=7102
0000 0b 38 11 20 a6 e7 30 3a 30 36 00 .8. ..0:06.
16:08:14 2219055mS CcmsTx: v=7102
0000 09 38 11 20 a4 e7 1b 46 03 .8. ...F.
16:08:14 2219055mS CcmsTx: v=7102
0000 13 38 11 20 ae e7 1b 46 34 90 91 80 00 00 46 65 .8. ...F4.....Fe
0010 61 74 75 atu
16:08:14 2219056mS CcmsTx: v=7102
0000 0a 38 11 20 a5 e7 72 65 73 00 .8. ..res.
16:08:15 2220905mS CMExtnEvt: Zaid Gheidan: Recover Timer reason=CMTRWrapUp
16:08:15 2220905mS CMExtnEvt: v=17 State, new=Idle old=PortRecoverDelay,0,0,Zaid Gheidan
16:08:15 2220906mS CMExtnTx: v=7102, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Zaid Gheidan Msgs=36 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000036] Type=Default Plan=Default
Display [Zaid Gheidan Msgs=36]
Timed: 30/06/20 16:08
16:08:16 2221005mS CcmsTx: v=7104
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221005mS CcmsTx: v=7001
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221006mS CcmsTx: v=7400
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221006mS CcmsTx: v=7101
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221007mS CcmsTx: v=7600
0000 0b 38 11 20 a6 80 20 1e 80 20 28 .8. .. .. (
16:08:16 2221008mS CcmsTx: v=7077
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221009mS CcmsTx: v=7300
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221009mS CcmsTx: v=7202
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221010mS CcmsTx: v=7203
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221010mS CcmsTx: v=7401
0000 0b 38 11 20 a6 80 20 1e 80 20 28 .8. .. .. (
16:08:16 2221011mS CcmsTx: v=7201
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221012mS CcmsTx: v=7102
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221012mS CcmsTx: v=7003
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221013mS CcmsTx: v=7200
0000 08 38 11 20 a3 80 20 28 .8. .. (
16:08:16 2221288mS RasRx: v=IFace=LAN1, Src=192.168.200.103:49306, Dst=192.168.200.100:1719 peb=0
RasMessage = registrationRequest

16:08:16 2221288mS H323Evt: Recv: RegistrationRequest 192.168.200.103; Extn(7400), time since last RRQ-KA 55004, Endpoints registered: 18; Endpoints in registration: 0
16:08:16 2221289mS RasTx: v=Src=192.168.200.100:1719, Dst=192.168.200.103:49306 peb=0
RasMessage = registrationConfirm

16:08:16 2221640mS H323Evt: Shared tcp socket for line 17 disconnected



RE: SCN out of Service on Rls 11.1

Have you tried to reboot both IPOs? maybe you can change the scn line from proprietary to webSocket. make one server and other client and use same password for both.

RE: SCN out of Service on Rls 11.1

(OP)
Hi ...

it's worked, thanks

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