Hello for all ,Please how can configure the call be answered by DISA and distribution to ICD Groups if agents busy or no answer the caller hear message busy extension and estimate the times and if extension become free the call transfer to her in PBX (KX-NS500)
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.