I am at a loss regarding an issue with Avaya Communicator. I have an Essential Edition (10.1.4) with 4 softphone licenses. SIP registrar is enabled. Enable Communicator is checked on the user. I have verified the password for Extension, User and login code under Supervisor Settings. IP Address of control unit is correct in Communicator, set to TCP, port 5060. Every time I attempt to log in I get invalid username or password.
This is happening on the LAN and over VPN. Any thoughts on something I may be missing?
Red Flag Submitted
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