Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Avaya firmware upgrade from R6.0 to R11.0

Avaya firmware upgrade from R6.0 to R11.0

Avaya firmware upgrade from R6.0 to R11.0


I am upgrading one of our avaya office manager pbx from R6.0 to R11.0, is there any sequence to follow?

I normally upgrade from R9.0 to R11.0 following the sequence(from R9.0 to 10.0 and then from R10.0 to R11.0)

From R6.0, do I need to follow also the sequence from R6.0 to R7.0 to R8.0 to R9.0 to R10. and then to R11.0?

RE: Avaya firmware upgrade from R6.0 to R11.0

Your best bet is to do an SD card recreate. Stepping up from r6 to r11 will leave you with next to no available space on the SD card.

Make sure to have your PLDS license file and don’t forget to backup the config to your computer.

Proactive Business IT Support | Cybersecurity | On-premise and Hosted VoIP

RE: Avaya firmware upgrade from R6.0 to R11.0

But you DO need to go to 8.1((65) or 9.0 BEFORE you go to 11. So pop out the cards, recreate on 9.0, put it back in and reboot. When it is done and on 9.0 pop it out again and recreate on 11.0. Be sure the config.cfg file and PLDSKeys.xml are in the Primary directory before powering up to upgrade to 11

RE: Avaya firmware upgrade from R6.0 to R11.0

@TTT - can it be done R9 jumps straight to R11? If I have the upgrade license? No need to recreate the SD Card?

RE: Avaya firmware upgrade from R6.0 to R11.0

R9 can go to R11 in one step - IP 500 only (Not SE or AppServer, as they may require some work in the Linux shell to prep them)

"No need to recreate the SD Card?" - well, if you are going to use the Upgrade Wizard, and you have enough room on the SD card, yes, no need to recreate the SD card. The point of recreating the SD card is to speed up the upgrade. The Wizard can take close to 2 hours to upload all of the files, while recreating the SD card just makes the reboot take about 10 minutes and the files to upgrade the phones are ready to go.

RE: Avaya firmware upgrade from R6.0 to R11.0

@TTT - our client has R9 IPO SE is it the same on upgrade thru web manager? Just transfer the ISO?

RE: Avaya firmware upgrade from R6.0 to R11.0

For IPO SE you need to upgrade to latest 10.0 SP before upgrading to R11.

Upgrade Instructions for IP Office Server Edition and Application Server
If using a DVD install of this release of IP Office Server Edition and Application
Server, you can upgrade directly from the previous GA release (10.0 or 10.1). For
further information, please refer to the “IP Office Application Server 11.0 Installation
and Maintenance” and the “Upgrading” section of the “Deploying IP Office Server
Edition Solution” manual available from the IP Office Knowledgebase. Upgrades are
supported from the latest service packs of 10.0, 10.1 and 11.0.

Warning: In all cases, always backup all application data to a separate location
before upgrading.Note: for systems running a version prior to 10.0 latest SP an
upgrade to 10.0 latest SP is required.

"Trying is the first step to failure..." - Homer

RE: Avaya firmware upgrade from R6.0 to R11.0

All done guys. Thanks.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close