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Adding Combo Card to IP Office 500 V2

Adding Combo Card to IP Office 500 V2

Adding Combo Card to IP Office 500 V2

We have an IP Office 500 V2 control unit with Combo ATM4 V2 card, PRID T1 (dual port), and a PRIS T1 (single port). Expansion units connected to the control unit are IP 400:

1. Analogue ATM16
2. Analog POTS16V2
3. Qty 4 DIG DCPx30V2 Digital Expansion units

Software version in 9.0.500.972

We added an additional Combo ATM4 V2 card to the control unit in an available slot as we need the additional VCM channels. When we brought the control unit back up, one of the external Digital Expansion Units had a green flashing status light and all of the phones connected to the device had a message saying something to the effect "Waiting for...". Once we removed the combo card, the Digital Expansion unit came back up as normal.

Licenses look like this:

Preferred Edition Additional Voicemail Ports - Qty 4
Preferred Edition Additional Voicemail Ports - Qty 8
Essential Edition - Qty 255
Preferred Edition Additional Voicemail Ports - Qty 8
Preferred Edition (Voicemail Pro) - Qty 255
Office Worker - Qty 20
Office Worker - Qty 5
Avaya Softphone License - Qty 1
Avaya Endpoints - Qty 1
Power User - Qty 21

Is the problem a capacity issue, licensing issue, or something else?

RE: Adding Combo Card to IP Office 500 V2

9.0.5 wasn't the best version. I would start by up grading to the last SP.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

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