Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Avaya IP Office 11 SMDR output

Avaya IP Office 11 SMDR output

Avaya IP Office 11 SMDR output

Avaya IP Office phone system onsite and cloud based server running Office Manager build 11.
Installed Tapit 6 on same cloud server for call accounting reports.

IP Office Manager > System > SMDR > IP address is set to cloud server. Output is SMDR Only.
Where is it saving call data?

Tapit CDR Loader Wizard shows default path should be "C:\Program Files\AVAYA\IP Office\SMDR\SMDR_Output\smdr.csv"
I can find no such file or directory on C: or D:

RE: Avaya IP Office 11 SMDR output

We have always used davehope's SMDR receiver: https://davehope.co.uk/projects/smdr-receiver/ and it has always worked perfectly. It runs as a service so it can be auto-started and logs all data to csv, rolling over each month.

Never used Tapit but can swear by Dave's one.

RE: Avaya IP Office 11 SMDR output

I have been seeing a lot of SMDR posts lately.

The best (free) option I have ever used is Avaya Call plugin for SplunkBase.

Install SplunkBase, and log into it. Search for Avaya in the apps section, and click Avaya Call to install it.

Point the SMDR to the SplunkBase IP address and enjoy granular reporting, and pretty graphics.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close