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Avaya IP Office 11 SMDR output
3

Avaya IP Office 11 SMDR output

Avaya IP Office 11 SMDR output

(OP)
Scenario:
Avaya IP Office phone system onsite and cloud based server running Office Manager 11.0.4.1.0 build 11.
Installed Tapit 6 on same cloud server for call accounting reports.

IP Office Manager > System > SMDR > IP address is set to cloud server. Output is SMDR Only.
Where is it saving call data?

Tapit CDR Loader Wizard shows default path should be "C:\Program Files\AVAYA\IP Office\SMDR\SMDR_Output\smdr.csv"
I can find no such file or directory on C: or D:

RE: Avaya IP Office 11 SMDR output

We have always used davehope's SMDR receiver: https://davehope.co.uk/projects/smdr-receiver/ and it has always worked perfectly. It runs as a service so it can be auto-started and logs all data to csv, rolling over each month.

Never used Tapit but can swear by Dave's one.

RE: Avaya IP Office 11 SMDR output

2
I have been seeing a lot of SMDR posts lately.

The best (free) option I have ever used is Avaya Call plugin for SplunkBase.

Install SplunkBase, and log into it. Search for Avaya in the apps section, and click Avaya Call to install it.

Point the SMDR to the SplunkBase IP address and enjoy granular reporting, and pretty graphics.

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