×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

No CLI after reclaiming forwarded call

thread940-1798912

No CLI after reclaiming forwarded call

No CLI after reclaiming forwarded call

(OP)
My customer is experiencing a problem.

IPO500V2, release 11.1.0.4 sp1
SIP Trunk
Avaya J129

External call (A) enters a J129 (B). CLI is displayed (0201234567).
Then, tries to transfer the call, so they put it on hold and make a call to a colleague (C). This does not answer, so the B station reclaims the call.

Now, instead of the CLI, External is displayed on the screen.

Anyone else did see this?


Tnx

RE: No CLI after reclaiming forwarded call

We have voicemails picking up most calls. I don't think I have reclaimed a call more than once in my life to test and that was a lot of releases back.

I just however tried it from 2 IP phones and it showed the caller ID properly.
I reclaimed the call with *46 not sure if you use a different code.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close