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No missed call logs in communicator history

No missed call logs in communicator history

No missed call logs in communicator history

(OP)
IP office 9.1
communicator 2.0.3.79

Communicator doesn't show the missed calls in history

Anyone have an idea how to fix/trace this issue

Thanks in advance

RE: No missed call logs in communicator history

Does instant messaging and presence work? Could be that you have no connection to OneX Portal. Be aware that you don't have to configure OneX Portal connection in Communicator because the needed information are send to Communicator from IPO during SIP registration.

To be honest I am not sure if offline call log has been supported in 9.1

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

RE: No missed call logs in communicator history

(OP)
Thanks for your reply

Presence is working properly with onexportal
Communicator shows answered calls for incoming and outgoing calls but doesn't show the missed calls in history

RE: No missed call logs in communicator history

Check whether logged missed calls answered at coverage is turned on, if it is an VM answers then it doesnt show as its not classed as missed.

| ACSS SME |

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