Phones Saying Button Features Invalid
Phones Saying Button Features Invalid
(OP)
Gentlemen,
Greetings! I have a IPO Ver 8.0 with 2 Combo Cards. My customer moved yesterday and I moved the system. When I fired it up all was well. I went home and came back this morning and several of the phone which good yesterday now say Button Features invalid. I rebooted. Same deal. Any ideas on how I can fix this?
Thank you,
Quaz
Greetings! I have a IPO Ver 8.0 with 2 Combo Cards. My customer moved yesterday and I moved the system. When I fired it up all was well. I went home and came back this morning and several of the phone which good yesterday now say Button Features invalid. I rebooted. Same deal. Any ideas on how I can fix this?
Thank you,
Quaz
RE: Phones Saying Button Features Invalid
RE: Phones Saying Button Features Invalid
Don't know why it would have been OK for you yesterday and not now, but maybe it rebooted overnight, logging out those users, and subsequent reboots won't change that.
RE: Phones Saying Button Features Invalid
Quaz
RE: Phones Saying Button Features Invalid
IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/
RE: Phones Saying Button Features Invalid
Wie gehts? I listened to what Tommy said and checked user's rights and the users having the problem to insure that they all had the correct users rights. They did. So since the last service company used user's rights for button mapping, I took user's rights out of the equation and copied and pasted the button map to the 4 phones having the problem. So far so good. What do you think?
Quaz
RE: Phones Saying Button Features Invalid
I would just try to configure at least two CA buttons for the user and ignore all the user rights.
You can also check in SSA if really the expected user is logged in at the phone.
IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/
RE: Phones Saying Button Features Invalid