Hey guys, having trouble with two PRI ports on the 500 V2. We have 3 telco E1 lines terminating to the gateway. The gateway has dual PRI cards with 4 ports as seen on the attached image. The problem is port 11 and 12 are not coming up at all. All telco lines work on the other two ports, 9 and 10.
The error seen on SSA is "trunk out of service" even when the cable is plugged into the ports. Any help is appreciated.