Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

IPO 500 V2 PRI

IPO 500 V2 PRI

IPO 500 V2 PRI

Hey guys, having trouble with two PRI ports on the 500 V2. We have 3 telco E1 lines terminating to the gateway. The gateway has dual PRI cards with 4 ports as seen on the attached image. The problem is port 11 and 12 are not coming up at all. All telco lines work on the other two ports, 9 and 10.

The error seen on SSA is "trunk out of service" even when the cable is plugged into the ports. Any help is appreciated.


RE: IPO 500 V2 PRI

Dual PRI is two port not four.

RE: IPO 500 V2 PRI

Indeed. The IP Office PRI cards are either single or dual PRI trunk. The part number in this case is dual PRI.

Ports 11 and 12 are still used by the PRI card in this case but only for loop back testing mode.

Stuck in a never ending cycle of file copying.

RE: IPO 500 V2 PRI

pretty sure a 2 port PRI only uses 9/10, rendering 11/12 unused.

(\__/) ||
(•Y•). ||
/ < )<||

RE: IPO 500 V2 PRI

•Physical trunk connection is via ports 9 and 10 of the host IP500 base card.

•Port 11 and 12 can be used as test points for connection of test and monitoring equipment for the adjacent port.

RE: IPO 500 V2 PRI

Thanks you're correct guys, the 3rd and 4th E1 lines terminate on the Phone extension base card as that's where the daughter card was slot as well.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close