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6920 with Group Message Waiting Indication

6920 with Group Message Waiting Indication

6920 with Group Message Waiting Indication

(OP)
I have added a Group MWI button to a HDU logging into a 6920 phone. System is MiVB 8.0 SP3 PR3
The button has OFF against it even after I have dialled in and left a new message in the mailbox. Do I need to do anything to activate it? The HDU with button already programmed have ON and can access the mailbox ok. I have copied the button from an existing user but the result is the same. Users have same COS/COR.
Thanks

Colpot
(Remember - If it aint broke - fix it till it is.)

RE: 6920 with Group Message Waiting Indication

If the light was already on before you programmed the button the messages will have to be cleared from the mailbox and then a new one left to turn the light on.
Conversely you can try to use the FAC for MWI enable/disable (just remember to check that your COS can do it)

RE: 6920 with Group Message Waiting Indication

(OP)
Thanks - left new message but light didn't light but cleared all messages and left new one and it now lights

Colpot
(Remember - If it aint broke - fix it till it is.)

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