×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

OpenScape Biz Auto Attendant incoming calls issue

OpenScape Biz Auto Attendant incoming calls issue

OpenScape Biz Auto Attendant incoming calls issue

(OP)
Hello Friends,

I am having a minor issue with auto attendant configured on OS Biz v2 x8 system. Auto Attendant is working perfectly fine, I have reserved 2 ports for it, it does receive and forwards calls as normal.


Problem I am facing is if someone calls in and disconnect the call immediately, call is still forwarded to operator and will ring for long time. I wonder if someone here can be help to rectify this issue.
Call should be disconnected immediately if someone calls in and call is answered by the auto attendant, if caller decided to drop the call it shouldn't be forwarded to operator and disconnected straight away.

Thanks for help in advance

RE: OpenScape Biz Auto Attendant incoming calls issue

Bro
There is a default ring time of VM
system doesn't understand the caller disconnect the callonce voicemail port activated,it rings till its default time and disconnect.

RE: OpenScape Biz Auto Attendant incoming calls issue

(OP)
Thanks bro,

is there any option that I can change the time of ring for VM?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close