I'm wondering if anyone has had any issues with an IPOffice 500v2 running version 11 in regards to a PRI Circuit. Currently my vendor (Windstream) is attempting to deliver a 16 channel PRI circuit using AMI/D4 signaling. The circuit comes up and shows sync however none of the channels will enter service. The CO tech with Windstream advises they are seeing the D channel come up and go down continuously, all I am seeing on my side is a yellow alarm. The field tech advised this was one of the few times that he had ever delivered a PRI circuit using AMI and was puzzled as to why the circuit was built that way. He did bring his T-Berd tester and he could do a successful call out on the circuit. I'm scratching my head at this point, the only thing left to do which we are is have the circuit rebuilt as a B8ZS/ESF circuit which has always worked for me in the past. The one thing that the field tech did mention which I though was odd is they recently switched over to metaswitch for their co switch at the exchange the service is being delivered from. Any suggestions would be greatly appreciated.
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