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Hot desking don't work in fixed ip

Hot desking don't work in fixed ip

Hot desking don't work in fixed ip

Dear expert,

I try to use the hot desking to login another ip phone 1608 but failed. I am wondering is it the problem of using fixed ip for my ip phone or not. Doea the hot desking only work for ip phone using dhcp ?

RE: Hot desking don't work in fixed ip

No. Hotdesking has nothing to do with IP address.

What error do you get when you try to log in?

RE: Hot desking don't work in fixed ip

No. Hot desking doesn't care about the IP address of the phone. A bit more description would help, what method of logging in is being used, how does the phone respnd, etc.

Stuck in a never ending cycle of file copying.

RE: Hot desking don't work in fixed ip

The login code for hotdesking is configured under user/telephony/supervisor settings.
There will be a red desk next to the user icon in the manager thick client if this is configured.

To hear the word 'No' in German, press 9.

RE: Hot desking don't work in fixed ip

Actually I have two groups in IPO 500 for hotline service. I tried to use the hitdesking to switch the members between two groups but it was not work. Is ut a limitation for hotdesking features in groups?

RE: Hot desking don't work in fixed ip

Another XY Problem....

So what you actually want people to be in 2 groups and be able to select taking calls from one group or the other?? Is this correct?

RE: Hot desking don't work in fixed ip

Use the hunt group enable/disable feature for hunt group members. it's programmed under:
a)system short codes
b)user short codes
c)user button programming
d) user rights programming.
With a short code you'll have to dial a string to use the feature.
With a programmed button you toggle the button and it might light up when active/inactive.
Not entirely sure. Never used the feature!

RE: Hot desking don't work in fixed ip

For example:
In group 1 is ext. 4723, 4724
Group 2 is ext 4900, 4901

Now 4900 wants to take the incoming calls from group 1, he use the hotdesking to change his no. to 4723 and take the incoming calls from group 1.

I tried to change the no. but the system did not accept it.

RE: Hot desking don't work in fixed ip

Just add 4900 to group 1, and uncheck the box next to the entry.
Add a Hunt Group enable {Group 1} button to 4900.

When 4900 wants to take calls, press the hunt group enable button, the light goes green, it's like you logged into Manager, checked the box, and merged the configuration.

When they are done taking calls, press the button again, the light goes off, it's like the box in the hunt group list has been unchecked.

They never change their extension number, they just log in and out of the group they want to take calls for.

RE: Hot desking don't work in fixed ip

Hi @TouchToneTommy,

Thanks for your suggestion.
But can put 4900 into two different groups and add two group enable buttoms?

RE: Hot desking don't work in fixed ip

yes, you can. this is pretty basic.

I used to be an ACE. Now I'm just an Arse.

RE: Hot desking don't work in fixed ip

Further question:

If group A member used the in group key switched to group B, is there any way to show the cli as group B (originally cli show group A primary no. to called party).

RE: Hot desking don't work in fixed ip

Yes there is. you would different ars forms with the .s short code in the ars form.
assign buttons on the handsets labelled dial out ad 'x'. The buttons are essentially ? dial . ars form name.

remembering Intrigrant 2019

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