This customer has 8 sites, all on IP500s on R11 connected via SCN. Therefore we purchased a SAN Cert with all 8 DNS names entered into the cert as site.company.com
Uploaded the cert to the first system and when I go to https://site.company.com/46xxsettings.txt it returns the correct file with what appear to be all the correct settings in it and shows a valid cert with all the correct settings showing.
I therefore setup equinox on mobile with the https://site.company.com/46xxsettings.txt, and then login and I get the error
VoIP Phone Service Unavailable - Invalid SIP domain
I have a play with the app and if I turn off TLS and amend the port from xx61 to xx60 (we dont use 506/5061) the app logs in perfectly fine as TCP and I can make and receive calls.
This leads me to think the issue is related to the certs in some way (this is the first SAN we have used, out hosted uses a wildcard cert and in house we have a single site cert), but not sure what that issue could be.
Any thoughts/ideas on where to look?
| ACSS SME |