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WebManager issue

WebManager issue

WebManager issue

(OP)
Has anyone experienced Exception in Dictinary: 'locale_initial_en_US' is not a JavaScript object and cannot be used as a Dictionary when trying to login to WebManager. I cannot get around this error.

Avaya IP office 500V2 R11.0.0.2.0

RE: WebManager issue

Did you ever get an answer for this, now have the same issue ..

RE: WebManager issue

(OP)
Not yet... I have an open ticket with Avaya but have not heard from them since opening ticket. I'm following up with Avaya today. Will post here if I have any luck.

RE: WebManager issue

Have found the fix, shutdown SD Card, backup all voice / wavs if only using the SD Card and not VMPRO
Format and Re-create the SD Card and that will resolve the issue.
You can the restore the WAVS back to the card if using it for VM.

Regards

RE: WebManager issue


Have just upgraded to the latest release (11.04.1.0 Build 1) and I still get this error even after formatting and recreating the SD card.

RE: WebManager issue

It sounds like either missing/corrupted file or Java issue. If reformatting/recreating the SD card does not fix the issue make sure you have Java installed and updated. Try a different browser as some browsers use the browser Java (like Chrome) others don't. I have never run into this issue myself sorry about all I can offer.

The truth is just an excuse for lack of imagination.

RE: WebManager issue

I believe this may be related to a similar issue that I am having with R11 - also trying to get hold of AVAYA support and get my hands on the private build (13) of 11.04.1 - may be worth letting Avaya know that you know stuff (ie, there is a private build out there) ;)

Should have been a Bus mechanic seeing as I spend so much time under them.

RE: WebManager issue

Hi

Card recreated, Java updated, used Chrome and Firefox but still the same.

Not a real issue as I prefer Manager, I guess others are the same so not many have seen the error?

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