Does anyone know the proper way to upgrade our current WS610 terminals from 4GB RAM to 8GB RAM? We’d had a bit of a decline in performance on these and upgrading the RAM is an easy fix for this. We attempted to do this ourselves but noticed that the OS that is currently running is a 32-bit OS and not 64-bit. When we tried to do a clean install to 64-bit Windows Embedded 8.1 Industry Pro we can’t get the terminal to recognize a 64-bit installer upon boot. Only a USB drive with the 32-bit OS will boot. We have also tried with the Windows 10 IoT (aka Windows 10 2015 LTSB) with the same results. I have tried many different combinations in BIOS with regards to UEFI and Legacy BIOS, no luck. Can someone please point me in the direction to install a 64-bit OS so we can upgrade the RAM?
Thanks in advance!
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