Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Play all line busy message via vector

Play all line busy message via vector

Play all line busy message via vector

It's pretty straight forward but unable to get around.
I have a hunt group (Non-ACD) with 3 members and would want to play a message "all lines busy" when the members are on call.

How do I program it in vector, below is my vector programming. but it does not play the all lines busy message.

01 wait-time 2 secs hearing ringback
02 goto step 10 if holiday in table 104
03 goto step 10 if time-of-day is all 16:00 to all 08:00
04 goto step 10 if time-of-day is fri 13:00 to mon 08:00
05 announcement A (welcome message)
06 route-to number 50000 with cov y if unconditionally (5000 is main HG extn)
07 announcement B (All lines busy)
08 messaging skill 20 for extension 12345
09 stop
10 announcement C (Holiday/ OOH message)
11 messaging skill 100 for extension 12345
12 stop

RE: Play all line busy message via vector

Do it through the coverage path for the hunt group, coverage path to a vdn to a vector with the message.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close