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Equinox Android Certificate problem (work with desktop client)

Equinox Android Certificate problem (work with desktop client)

Equinox Android Certificate problem (work with desktop client)


We have and IP Office Server Edition with the R11 version. I`ve followed all the steps to install Equinox with autoconfig url on https://www.ipofficeassistance.com, installing certificates etc.
The windows desktop client works without any problem, but i get this message when I config the url on android client "There is a problem with the security certificate required for the auto-configuration server. Please contact your support team."

If I change the url from https://avaya.mycompany.com/46xxsettings.txt to http://avaya.mycompany.com/46xxsettings.txt, I can access to the configuration, but then I get a domain error. Disabling TLS works without problem. I have CA root certificate installed and identity certificate, the same as the windows client.

Someone could help me?


RE: Equinox Android Certificate problem (work with desktop client)

It seems like the Android app might be broken on R11. I can get it to work fine with desktop clients and iPhones, but the Android app won't connect even configuring manually. I haven't bothered to put in a ticket with Avaya yet.

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