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SpeedCall on Hospatility clustered

SpeedCall on Hospatility clustered

SpeedCall on Hospatility clustered

(OP)
Hi all,
I have a issue with Speed Call restriction override on on Hospitality clustered. I have 3 3300 in a clustered with 1 T1. PBX-A has the T1, PBX-B and PBX-C use the T1 of PBX-A to make and received calls. I have 3 speed call setup, Speed call 3450> 91800 555-1122 3451> 91800 555-2233 3452>>94773350. On PBX-A I can dial all 3 speed call with no issue, on PBX-B & PBX-C I can only dial speedcall 3452, However, If I change the COR on the phone to allow LD calls with out a code I can dial all 3 speed dial without any issue. The issue seems to be even with restriction override I can't not use speedcall 3450 and 3451.

Any help would be greatly appreciated.

RE: SpeedCall on Hospatility clustered

How is the ARS for 91800+7 on PBX-B and PBX-C? Both of your speedcalls 3450 & 3451 use the same ARS. So the problem seems to be coming from ARS/CoR related to 1800 numbers.
Since you say that allowing long distance calls (91+10) make your 1800 numbers work, I'm guessing that you don't have any entries for 91800+7 in your ARS Digits Dialed on PBX-B & PBX-C. Either that or they're wrong.

RE: SpeedCall on Hospatility clustered

(OP)
I do have 1800 in the ARS of the PBX.

RE: SpeedCall on Hospatility clustered

In both PBX-B and PBX-C? Double check them. I'm pretty sure something is wrong with it because if you allow long distance calls your 91800 calls use the ARS for 91. Since the 3300 ignores the ARS for 91800 like if it didn't exist. Compare with the one for 9477350. Strong chances it's coming from ARS Digits Dialed or ARS Digit Modification Plans (absorb/insert). What you send to PBX-A after absorb/insert in B or C needs to fit into the 91800 ARS of PBX-A.

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