×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

New Comcast gateway breaks Caller ID

New Comcast gateway breaks Caller ID

New Comcast gateway breaks Caller ID

(OP)
1. Customer Partner ACS system caller ID working normally (incoming call shows name/number, call log shows name/number)
2. Comcast replaces existing modem and gateway with new CBR-T all-in-one modem/telephony gateway/router/wifi.
3. Caller ID starts acting weird (incoming calls normal, call log shows name but NOT NUMBER)
4. Comcast says "don't blame us, we're obviously sending you name and number. Have a nice day"

Anybody see this before?/know a solution?

RE: New Comcast gateway breaks Caller ID

I would first connect a standard SLT to the Comcast interface to verify that they are sending both name & number.

If they are, then, Comcast may or may not be able to make adjustments to resolve this.

The Partner and other legacy AT&T/Lucent/Avaya telephone systems were designed before alternate communication providers really came into being. As such, they are expecting to interface/interact with services that adhere tightly to Bellcore standards.

My guess is that the Caller ID signal from the Comcast unit deviates enough from Bellcore standards to throw the Partner ACS, but, still be workable with a consumer-grade SLT.

I love2 "FEATURE 00"
http://dexman.webs.com/

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close