C-LAN Board Troubleshooting
C-LAN Board Troubleshooting
I inserted the card in slot 01A06 and configured it in 'change circuit-packs'. It shows up in 'display circuit-packs' without any problem:
display circuit-packs Page 1 of 5 CIRCUIT PACKS Cabinet: 1 Carrier: A Carrier Type: processor Slot Code Sf Mode Name Slot Code Sf Mode Name 11: 01: TN798 B PROCESSOR 12: 02: TN2182 C TONE/CLOCK 13: 03: TN771 D MAINTENANCE/TEST 14: 04: TN767 E DS1 INTERFACE 15: 05: TN767 E DS1 INTERFACE 16: 06: TN799 B CONTROL-LAN 07: TN747 B CO TRUNK 08: TN2181 DIGITAL LINE 09: TN793 B ANALOG LINE 10: TN2198 BRI LINE '#' indicates circuit pack conflict.
To configure the card, I turned on Packet Intf2 in change system-parameters maintenance and set the Bus Bridge field to 01A06:
SPE OPTIONAL BOARDS Packet Intf1? y Packet Intf2? y Bus Bridge: 01A06 Inter-Board Link Timeslots Pt0: 6 Pt1: 1 Pt2: 1
I then created a new data-module extension and set it to Type: ethernet, Port: 1A0617, Link: 1, Name: avaya1. This seems to show up correctly in 'display communication-interface links':
display communication-interface links Page 1 of 2 INTERFACE LINKS Link Enable Est Ext Type Destination DTE Conn Name Conn Number DCE Mod. 1: y n 1399 ETHERNET avaya1
I assigned an IP address for the card in change node-names:
display node-names Page 2 of 6 NODE NAMES Name IP Address Name IP Address avaya1 10 .1 .0 .97 . . . default 0 .0 .0 .0 . . .
I created and enabled an IP interface for it in change ip-interfaces:
display ip-interfaces Page 1 of 2 IP INTERFACES Inter-region IP connectivity allowed? y En- Net abled Type Slot Code Sfx Node Name Subnet Mask Gateway Address Rgn y C-LAN 01A06 TN799 B avaya1 255.255.255.0 10 .1 .0 .1 1
By this point, I expected to see Ethernet link lights light up on the front panel of the TN799B and the Ethernet switch it was connected to, but I did not. Only the red LED remained lit on the TN799B, so I started to check a few things. I ran 'list configuration board 01A06' and got the following:
list configuration board 01A06 SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa 01A06 CONTROL-LAN no board u u u u u u u u u u u u u u u u 17
That looked about right, except I don't know why it says 'no board' under Vintage. Wanting to see the status of the C-LAN board, I ran 'status link 1' but got the message 'Board not inserted'.
Looking at the system alarms, I saw a MINOR alarm for maintenance name CLAN-BD in port 01A06, so I ran 'test board 01A06', and got the result 'Board not inserted'. I tried 'busyout board 01A06' and also got 'Board not inserted'. I then ran 'reset board 01A06' and got the following:
reset board 01A06 TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code 01A06 XXX-BD 53 FAIL 2
If I'm interpreting it correctly, the Definity maintenance guide says that if a circuit pack fails test 53 with error code 2, this means that the circuit pack failed to restart. It says to try the command again and, if it still fails, replace the circuit pack.
I also tried re-seating the board, moving the board to a known-working slot in the chassis, and power-cycling the chassis, but all of these produced the same results. I'm thinking the board is faulty, but if anyone has any other ideas of things to check or to try, I would be glad to hear them.