Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

HP LaserJet 500 Color M551 Horizontal Black Lines Everywhere

HP LaserJet 500 Color M551 Horizontal Black Lines Everywhere

HP LaserJet 500 Color M551 Horizontal Black Lines Everywhere

Hi Everyone,

Hopefully someone has experience with this and can point me in the right direction before I start buying random expensive parts. I moved my HP M551 printer upstairs. When I initially plugged it back in and started printing I was getting random horizontal lines around text and a solid vertical line down one side. Now I am getting horizontal lines everywhere there is blank space. I have swapped out the black toner cartridge without any change. I am guessing one of the other components was damaged by moving it. Electrostatic Transfer Belt (ETB) Assembly? Picture of printing examples is attached. Any help would be greatly appreciated. Thanks!


RE: HP LaserJet 500 Color M551 Horizontal Black Lines Everywhere

Somehow I resolved this myself by going to the Diagnostic Test, Component Tests, ITB Contact/Alienation, which did some motor rotating. I restarted the printer and tried printing and no more horizontal lines. upsidedown

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close