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Unable to see jobs being imported on Dialer

thread1831-1790327

Unable to see jobs being imported on Dialer

Unable to see jobs being imported on Dialer

(OP)
Hello,

After trying to import jobs on Dialer, we are unable to view the jobs to show the jobs was successfully imported.

I need to know if it is how the csv file is being imported,

please who can share the corect way to import the files?

I have used avaya guideline for Dialer but not getting it.

I need to know exactly what is being done wrong.

Thanks.

RE: Unable to see jobs being imported on Dialer

Do you directly export your jobs from Excel as CSV? - i think it messes up the format and IPOCC cannot understand it.

Here is how you files should look like:

example.csv
"xxxxxxx","CampaignA"
"yyyyyyy","CampaignA"

example.txt
CustomerNumber, Dialer


RE: Unable to see jobs being imported on Dialer

(OP)
Yes, Thanks so much. It was actually messing up the format.

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