Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

A couple R11 bugs I've noticed

Status
Not open for further replies.

jayjr1105

IS-IT--Management
Joined
Jan 14, 2014
Messages
619
Location
US
First one is odd, A couple users have forwarded me a voicemail.wav file that is a message from a client where a few seconds in you hear the call waiting two-tone beep. I can upload this in a little bit so you guys can hear it.

Second one I cannot transfer to a group via button for some reason. Press transfer, press a button programmed with a group and it just does nothing. Transferring by manually dialing the group ext works fine. Even simply pressing the group button doesn't dial the group like it should. I fixed it by just changing it to dial the groups ext with the dial option.
 
Bad programming/expectations is not equal to a bug.
I cannot shed a light om the first "bug" as there is not enough info. But users can do silly things and with a face of glass telling you they litterally worked as described in the manual.
The seccond "bug" is not a bug as it has always been like that, a group button cannot be used to call a group, read the documentation first before to submit it as a bug.
 
I was almost certain I've programmed group buttons before that called the group when pressed. Was it always like that?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top