I have 2 IP Offices (10.1.3) connected via SCN. Voicemail pro is connected to Site A. Site B is centralized VM. In site B I cannot dial *17 and log into the voicemail. Ironically I can check messages using visual voicemail at site B. I can check messages for voicemail boxes for both systems when I dial *17 at site A. Site B has a ton of phantom mailboxes. They don’t want to use voicemail to email because apparently the employees checking the phantom mailboxes do not check emails on a regular basis. When I dial *17 at site B I get the voicemail login prompt. When I dial the extension (any extension at either site a or b) and enter the # sign I get a prompt immediately saying login incorrect. I didn’t even get a prompt to enter a password. Has anyone else seen this? As always, thank you in advance.
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