My company has about 350 homeworkers using Avaya 9640 phones configured for VPN.
We have a problem where 3 or 4 phones a week will lose its VPN settings and display waiting for LLDP.
When I check the phone it has defaulted back to group 0.
To reconfigure the VPN settings, we put the phone on the LAN in the office, change to Group 4 and the phone will download the VPN settings from the 46XX file.
The phones are using 3.20s firmware and connect to a Cisco ASA.
Any suggestions would be greatly appreciated.
We have a problem where 3 or 4 phones a week will lose its VPN settings and display waiting for LLDP.
When I check the phone it has defaulted back to group 0.
To reconfigure the VPN settings, we put the phone on the LAN in the office, change to Group 4 and the phone will download the VPN settings from the 46XX file.
The phones are using 3.20s firmware and connect to a Cisco ASA.
Any suggestions would be greatly appreciated.