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10.1 voicemail code stuck at 6 digits

10.1 voicemail code stuck at 6 digits

10.1 voicemail code stuck at 6 digits

server edition 10.1SP1

login code complexity is on but reduced to 4 but when logging in to voicemail all users have had to change their passwords. voicemail is also requiring at least 6 digits. this was an upgrade from 9.1. most setting stayed the same but some, including extension login requirements, are now required (gahh!!!).

any ideas?

RE: 10.1 voicemail code stuck at 6 digits

Do you have the box for enforcement checked? I realize you changed the length from 6 to 4 digits. I had the same issue on a new R10.1 IPOSE where we lowered the digit length from 6 to 4 but we had to check the enforcement box to allow it to accept 4 but i already had complexity checked. If it is checked, it may be something else tied to the upgrade.

ACIS, ACSS Certified

RE: 10.1 voicemail code stuck at 6 digits

It is also determined in the security settings. I would have to look to give you the exact answer... but that gives you a direction.

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*(Disclaimer for all advise given)--'Version Dependent'

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