pccsipoffice
Technical User
I have a office that is using several Analog trunks and I was considering a IP office for them.
I have heard that using analog trunks on a IP office is not good because of using call appearances
instead of line assignment. The office uses analog trunks on individual sets for direct lines that
are usually assigned to a legal assistant and the Lawyer. The call rings the assistant. If no one catches the call then it goes to reception,
not to a voice mail box. If cost of analog trunks is not an issue, can line assignment be and option? Or is it better to just go with
a PRI?
I have heard that using analog trunks on a IP office is not good because of using call appearances
instead of line assignment. The office uses analog trunks on individual sets for direct lines that
are usually assigned to a legal assistant and the Lawyer. The call rings the assistant. If no one catches the call then it goes to reception,
not to a voice mail box. If cost of analog trunks is not an issue, can line assignment be and option? Or is it better to just go with
a PRI?